- Distinguished Professor, Sasin School of Management (Honorary)
- Senior Vice Dean Research, Sasin School of Management
- Faculty, Marketing
- 1999 Leonard N. Stern School of Business, New York University Ph.D., Information Systems
- 1996 Leonard N. Stern School of Business, New York University M. Phil, Information Systems
- 1990 Indian Institute of Management, Bangalore PGDIM (MBA), Finance
- 2012 – The Johns Hopkins Carey Business School, Johns Hopkins University Associate Professor
- 2011 – 2016 The Johns Hopkins Carey Business School, Johns Hopkins University Academic Program Director (Founding)
- 2009 – 2012 The Johns Hopkins Carey Business School, Johns Hopkins University Assistant Professor
- 2006 – 2008 The Marshall School of Business, University of Southern California Assistant Professor
- 1999 – 2006 The Wharton School, University of Pennsylvania Assistant Professor
- 1992 – 1993 BBMB & Software Alliance Group of Companies, Kuala Lumpur, Malaysia Systems Consultant
- 1990 – 1992 Citicorp, Inc., New Delhi & Madras, India Assistant Manager
- 1986 – 1988 I-Telsoft-I Ltd., Madras, India Founder & Technical Director
- Dean’s Faculty Excellence Award, Carey Business School 2016.
- Johns Hopkins University Alumni Association Excellence in Teaching Award, 2012.
- ISA-INFORMS Best Paper Award, Finalist, 2012.
- Professor of The Year, GMBA Class of 2012, Carey Business School, 2011.
- Alfred P. Sloan Foundation Industry Studies Fellowship Award for 2008.
- David Hauck Teaching Excellence Award, 2004, The Wharton School.
- MBA Teaching Excellence, 2004, The Wharton School.
- Undergraduate Teaching Excellence Award, 2004, The Wharton School.
- Undergraduate Teaching Excellence Award, 2003, The Wharton School.
- Herman E. Kross Doctoral Dissertation Award, 1999, Leonard N. Stern School of Business, NYU.
- PhD Student Teaching Excellence Award, 1998, Leonard N. Stern School of Business, NYU.
- Aron, R., Pathak, P.A., Pasarkar, P., and Bisi, A., From Supply Chains To Demand Chains: Evidence From Field Research In The Medical Equipment Industry, Production And Operations Management, (Under Review).
- Aron, R., Gao, G., Pathak, P., and Pasarkar, P., “Disaggregating the Differential Impact of Health Care IT in Complex Care Delivery: Insights from Field Research in Chronic Care,” Journal of the Association for Information Systems, (Under Review).
- Aron, R., Praveen, P. A., Ramamoorthi, H. Is that High Sugar or a Sugar High? Ask the Algorithm!, MIS Quarterly (Under Review).
- Markopoulos, P., Aron, R., and Ungar, L., “Product Information Websites: Are they Good for Consumers?” Journal of Management Information Systems, December 2016, 33(3), 624 – 651.
- Liu, Y., Aron, R. “Organizational Control, Incentive Contracts, and Knowledge Transfer in Offshore Business Process Outsourcing, Information Systems Research,” Information Systems Research, March 2015, 26(1): 81-99.
- Williams, K., Chambers, C., Hough, D., Dada, M., Aron, R., Ulatowski, M. “Applying JIT Principles to Resident Education to Reduce Patient Delays: A Pilot Study in an Academic Medical Center Pain Clinic,” Pain Medicine, September 16, 2014, 312-318.
- Williams, K., Chambers, C., Hough, D., Dada, M., Aron, R., Ulatowski, M. “Using Process Analysis to Assess the Impact of Medical Education on the Delivery of Pain Services: A Natural Experiment,” Anesthesiology, April 2012, 116(4):931-9.
- Aron, R., Dutta, S., Janakiram, R., Pathak, P.S. “The Impact of Automation of Systems on Medical Errors: Evidence from Field Research,” Information Systems Research, Vol. 22, No. 3, September 2011, pp. 429–446.
- Seshasai, S., Gupta, A., Aron, R. “The 24-Hour Knowledge Factory: Work And Organizational Redesign And Associated Challenges,” Information Resources Management Journal, October-December 2010, Vol. 23, No. 4.
- Markopoulos, P., Aron, R., and Ungar, L. “Information Market for Product Attributes: A Game Theoretic, Dual Pricing Mechanism,” Decision Support Systems, Volume 49, Issue 2, May 2010.
- Aron, R., Ungar, L., and Valluri, A. “A Model of Market Power and Efficiency in Private Electronic Exchanges,” European Journal of Operations Research, Volume 187, Issue 3, 16 June 2008, Pages 922-942.
- Aron, R., Bandopadyay, S., Jayanty, S., and Pathak, P.S. “Monitoring Process Quality in Offshore Outsourcing: A Model and Findings from Multi-Country Survey,” Journal of Operations Management, Volume 26, Issue 2, March 2008, Pages 303-321.
- Aron, R., and Pathak, P.S. “Impact of Internet-Based Distributed Monitoring Systems on Off-Shore Sourcing of Services,” ACM Transactions On Internet Technology, Vol. 7, No. 3, Article 16, August, 2007.
- Aron, R., Sundararajan, A., Viswanathan, S. “Intelligent Agents in Electronic Markets for Information Goods: Customization, Preference Revelation and Pricing,” Decision Support Systems, Volume 41, Issue 4, May 2006, Pages 764-786.
- Aron, R., and Singh, J. “Getting Offshoring Right” Harvard Business Review, December 2005, pp. 135-143.
- Aron, R., Clemons, E.K., and Reddi, S. “Just Right Outsourcing: Understanding and Managing Strategic Risk,” Journal of Management Information Systems, Fall 2005, Vol. 22, No. 2, pp. 37-55.
- Anand, K.S., and Aron, R. “Group-Buying on the Web: A Comparison of Price Discovery Mechanisms”, Management Science, Vol. 49, No. 11 November 2003, pp. 1546-1562.
- Aron, R., and Clemons, E.K. “Achieving the Optimal Balance Between Investment in Quality and Investment in Self-Promotion for Information Products,” Journal of Management Information Systems, Fall 2001, Vol. 18, No. 2, pp. 65-88.
- Aron, R., and Sundararajan, A. “An Economic Analysis of Electronic Secondary Markets: Installed Base, Technology, Durability and Firm Profitability,” Decision Support Systems 24, December 1998, 3-16.
- Aron, R., Platform as a Disruptive Strategy: A Machine Learning Approach to Predicting, The Trajectory of Platform Adoption (Pending Submission).
- Sapirstein, A., Aron, R., Phan, P., Lee, S.H., Predicting Hospital Ward Susceptibility: A Machine Learning Approach to Combining Structured, Unstructured and Semi-Structured data, Management Science (Pending Submission).
- Aron, R., Pathak, P.A., and Phan, P., Mitigating The Curse Of Dimensionality In Machine Learning: An Approach To Creating Predictive Models With Health Care Data, Special Issue of Information System Research (Due January, 2019).
- Aron, R., Gao, G., Pathak, P. A. Comparing Machine Learning and Human Mediated Inference Mechanisms In Expert Decision Making – Evidence From Field Research.
- Anand, K.S., and Aron, R., “Quality, Incentives and Inspection Regimes in Global Service Supply Chains: Theoretical Predictions of Behavioral Outcomes,” Manufacturing and Services Operations Management (revising to resubmit).
- Anand, K.S., and Aron, R. “Forward Aggregation in Electronic B2B Markets: Model and Experimental Findings,” Management Science (revising to resubmit).
- Aron, R., Mani, D., Pathak, P.A. “Inter-Organizational Coordination, Contract Structure & Strategic Ambiguity In The Global Sourcing of Knowledge-Intensive Services,” Organizational Science, (Pending Submission, January 2019).
- Aron, R., Mani, D., Pathak, P.A. “Inter-Organizational Coordination, Contract Structure & Strategic Ambiguity In The Global Sourcing of Knowledge-Intensive Services,” Organizational Science, (Pending Submission, January 2019).
- Aron, R., Pathak, P.A. “Digitizing Workflows, Process Standardization & Operational Efficiency In Clinical Laboratories: Evidence From Field Research,” Management Science, (Pending Submission, January 2019).
- Aron, R., Phan, P. “Predicting The Length of Patient Stay in Hospitals: Modeling A Multi- Factor Mechanism of Influence” Management Science, (Pending Submission, January 2019).
- Aron, R., Lee, S.H., Phan, P., Pathak, P.A. “Clinical Decision Support Systems and Handover Effectiveness: Evidence from Field Research” Management Science, (Pending Submission, July 2018).
- United States Patent 7865546: “Method and Apparatus for Monitoring and Notification in a Network” co-inventors: Alexander S. Tuzhilin and Ravi Aron.
- Aron, R. Global Innovation in Offshoring of Financial Services. In Mowery, D., Macher, J. (Eds.), Globalization of Innovation: National Academies Press, Washington, DC, 2008.
- Aron, R., and Liu, Y. “Determinants of Operational Risk in Global Sourcing of Financial Services,” In Brookings Institute Forum Journal of Trade & Economics, 2005.
- Aron R. Decision-Making And Trust In The Age Of The Algorithm: How Managers Work With And Manage Machine-Generated Insights.
- Aron & Pathak: Technology Enabled Physician Collaboration And The Cost & Quality Of Care Delivered: Evidence From Field Research.
- Aron, R. (2003) “A Framework to Measure the Impact of Risk on the Nature and Extent of Cross-Border Outsourcing of IT-Enabled Services – An Empirical Study.”
- Aron, R. “The Value Hierarchy Index: An Approach to Measuring Operational Risk in Outsourcing Business Processes.” OPIM Working Paper 02-12-03.
- Aron, R., and Olivares, M. (2003): “Monitoring Precision in Outsourcing Contracts with Output Verification Costs.” OPIM Working Paper 02-01-04.
- Aron, R., and Jayanty, S. (2002-03): “Rightsourcing Services: Effectiveness of the Instruments of Governance – A Comparative Panel Survey.”
- Aron, R., Singh, J., (2003): “Offshore Sourcing of Services: The Extended Organizational Form and the IT-Enabled Right Sourcing of Processes – An Empirical Study,” OPIM Working Paper 02-12-03.
- Aron, R., (2002-2003): “BPO: Pricing, Productivity and Risk – An Empirical Study” Wharton-Gartner Group Research Initiative.
- Aron, R., Croson, D., Croson, R., (2002-03): “Pricing and Surplus Division in Standard vs. Reverse Auctions: An Experimental Comparison”.
- Aron, R., Gessner, M., Kunreuther, H., (2002-03): “Formation of Seller Reputation: Evidence from Experiments.” WISE 2003.
- R. Aron, “Impact of Search Engine Characteristics and Product Complexity on Electronic Markets,” OPIM Working Paper, 00-04-03.
- Aron, R. (2002-03): “Information Sharing in B2B Markets – An Empirical Study” Wharton- Gartner Group Research Initiative.
- R. Aron, A. Sundararajan (1999). “A Model of Quality Uncertainty, Signaling and Seller Reputations in Electronic Secondary Markets”, Accepted at WISE 1999 (Workshop on Information Economics), OPIM Working Paper, 99-12-24.
- “Predicting Complex Outcomes Using Machine Learning: A Dimensionality Reduction Approach,” INFORMS annual meeting, October 23, 2017.
- “Collaboration Between Specialist Physicians in Multiple Countries Enabled by Information Technology: Evidence From Field Research” INFORMS 2015, November 1, 2015.
- “Structure of The Inspection Regime, Inspection Intensity & Extent, And Output Quality, In Offshore Outsourcing of Services: Theory & Evidence,” WISE 2007 at Montreal, December 2007.
- “Quality, Incentives and Inspection Regimes in Offshore Service Production: Theory and Evidence,” WISE 2006 at Evanston, IL, December 2006.
- “Is Online Product Information Availability Driven by Quality or Differentiation?” International Conference on Information Systems – 2005.
- “Determinants of Operational Risk & Effectiveness of Instruments of Governance in Offshore Outsourcing of Business Process: Evidence from Field Research,” WISE 2005 at Los Angeles, CA, December 2005.
- “Offshore Outsourcing of Services: The Impact of Process Complexity on Productivity, Risk and Governance Structures,” WISE 2004 at Baltimore, MD, December 2004.
- “Forward And Reverse Aggregation Equilibria in Electronic B2B Markets: Pricing and Market Efficiency,” WISE 2003 at Seattle, WA, December 2003.
- “Value Hierarchy Index and Operational Risk in Outsourcing Business Processes,” WISE 2003 at Seattle, WA, December 2003.
- “Pricing and Surplus Division in Standard vs. Reverse Auctions: An Experimental Comparison,” WISE 2001 at New Orleans, LA, December 2001.
- “A Comparison of Price Discovery Mechanisms: Group-Buying and Posted Prices on the Web,” WISE 2001 at New Orleans, LA, December 2001.
- “Quality Uncertainty and Seller Reputation in Electronic Secondary Markets – ‘the market for lemons’ Revisited”, Workshop on Information Economics – WISE 1999 at Charlotte, NC, December 1999.
- “Talking Shop with Intelligent Agents: Customization, Preference Revelation and Pricing,” WISE 1998 at New York, NY, December 1998
- “Search Characteristics and Equilibrium in Internet-based Electronic Marketplaces,” Workshop on Information Economics – WISE 1997 at Atlanta, GA, December 1997.
- “Is that High Sugar or a Sugar High? Ask the Algorithm!” Research Seminar delivered at the McCombs School of Business, University of Texas, September 29, 2017.
- “Is that High Sugar or a Sugar High? Ask the Algorithm!” Research Seminar delivered at the Fox School of Business, Temple University, February 16, 2018.
- “Predicting Complex Outcomes Using Machine Learning: A Dimensionality Reduction Approach,” INFORMS annual meeting, October 23, 2017.
- “Efficient Chronic Care Delivery: Digitizing Information Flows Between Interdependent Tasks – Evidence From Field Research,” Katz Graduate School of Business, University of Pittsburgh, March, 15 2016.
- “Medical Errors & ICT: Evidence From Field Research,” INSEAD, Singapore, August 30, 2012.
- “Collaboration Between Specialist Physicians in Multiple Countries Enabled by Information Technology: Evidence From Field Research” INFORMS 2015, November 1, 2015.
- “Outsourcing: Innovation and Organization” Moderator, World Economic Forum, Davos Switzerland, 2006.
- “Outsourcing: It is not about Economics?” Panelist, World Economic Forum, Davos Switzerland, 2006.
- “Global Outsourcing of Services: Emerging Destinations and Trends” Panel Chair, World Economic Forum, Davos Switzerland, 2005.
- “Making Global Outsourcing Work” Panelist, World Economic Forum, Davos Switzerland, 2005.
- “Trade in Services and Offshoring”, Brookings Institute, Washington DC, 2005
- “Offshore Outsourcing of Services: A Model of the Extended Organizational Form and Survey Findings,” The Harvard Business School, 2005.
- “The Extended Organizational Form & The Global Sourcing of Services,” Leonard N. Stern School of Business, New York University, April, 2004.
- “The Extended Organizational Form – An Emerging Governance Structure in The Global Sourcing of Services,” The Tepper School of Management, Carnegie Mellon University, October 1, 2004.
- “Global Sourcing of Services” London Business School, 2003.
- “Outsourcing of Services,” The Economist CIO Meet, New York, March 16, 2004.
- “ITES and Building Great Firms,” Nasscom i-Tech Conference, Hyderabad, India, January, 12, 2004.
- “The Supply Chain of Expertise – How BPOs impact Knowledge-Intensive-Firms,” Emerging Markets Conference on Outsourcing, London, UK, June 19, 2003.
- The Wall Street Journal.
- The New York Times.
- The Economist.
- Time Magazine
- Economic Times (India).
- Fortune, Forbes, BusinessWeek.
- CIO & CFO Magazines
- Alfred P. Sloan Foundation Industry Studies Fellowship Grant (2008).
- The Fishman Davidson Center Research Grant 2004 – 2005: “Global Sourcing of Services: Metrics for Predicting Risk.”
- Phyllis Mack Center & WeBI– Research Grants 2004 – 2005: “Study of Risk in Off-Shore Outsourcing.”
- Singapore Management University-Wharton Research Grant – 2003 – 04: “Determinants of Operational Risk & Effectiveness of Instruments of Governance in Off-Shore Outsourcing of Business Process.”
- SMU-Wharton Research Grant – 2002 – 03: “IT-Enabled Outsourcing of Business Processes (BPO) and The Extended Organizational Form.”
- SMU-Wharton Research Grant – 2001 – 02: “Strategic Information Sharing in Electronic Markets – An Empirical Study.”
- WeBI – 2001-2002: “The Impact of Online Product Reviews and Electronic Communities on Market Outcomes: An Experimental Study.”
- Mack Center – 2002 “Information Technology-Enabled Alliances: A Study of Strategic Outsourcing of Information Intensive Processes.”
- WeBI – 2002 “Strategic Outsourcing: A Study of Technology-Enabled Collaborative e- Commerce.”
- The Johns Hopkins Carey Business School: 2009 –
- Online Course: BU.350.620: Information Systems (Fall 2017, ’18).
- Online Course: BU320.701.81: Emerging Frontiers In Health Care Strategy & Technology (Fall 2017, ‘18).
- BU 920.610: G1 & G2 Digital Marketplaces (Spring 2011, ’12, ’13, 14, 15, ‘16).
- BU.771.750: Information Technology Integration For Business (Fall 2010).
- BU320.701.81: Emerging Frontiers In Health Care Strategy & Technology (Spring ‘10, ‘11, ‘12).
- BU.771.750: Strategy & Information Technology Integration (Summer 2009).
- BU.790.031: Business Processes I
- BU.790.037: Business Process II
- The Marshall School, USC: 2006 – 2007:
- IOM 599: Global Businesses & Markets: Strategies Enabled By Technology (Spring 2007, ‘08).
- IOM 499: Technology-Enabled Global Businesses, Markets & Sourcing (Spring 2007, ‘08).
- The Wharton School, UPENN: 2000 – 2006:
- Information, Industry Structure and Competitive Strategy – OPIM 666 (Fall 2005).
- Electronic Commerce and Strategy – EMTM 595 (Spring, 2003, 2004).
- Management Information Systems – OPIM 210 (Fall 2004, 2003, 2002).
- Electronic Markets and IT Enabled Strategies – OPIM 676 (Fall 2005, 2004, 2003, 2002).
- Advanced Topics in Information Strategy – OPIM 669 (Spring 20001).
- Information Systems, Strategy and Economics – OPIM 899 (WEMBA – Summer, 2000).
- Ph.D. Courses: The Wharton School, UPENN: 2000 – 2006:
- Research Seminar in Information Technology – OPIM – 960 (Fall, 2004, 2003, 2001).
- Advanced Research Topics in Information Systems Strategy & Economics- OPIM 961 (Fall 2000).
Independent Executive Teaching: 2017 – 2019:
- Lead Faculty – Digital Strategy, Lincoln Financial Group, 2018.
- Lead Faculty – Digital Disruption & Transformation, First Pacific Group, Philippines (2018).
- Lead Faculty – Global Strategy, First Pacific Group, Philippines (2017).
- Lead Faculty – Strategic Execution, Lincoln Financial Group, (2017).
- Lead Faculty – Strategic Thinking, Lincoln Financial Group, (2017).
- Lead Faculty – Digital Strategy, Sasin Institute, Thailand (2018).
- Facilitator and Faculty – Strategy & Technology, Management Application Program, Siam Cement Group, Thailand (2018)
- Facilitator and Faculty – Strategy & Technology, Management Application Program, Siam Cement Group, Thailand (2019) The Wharton School, UPenn: 2000 – 2017:
- Lead Faculty – Global Strategic Leadership Program, First Pacific Group, Philippines (2017)
- Lead Faculty – Emerging Electronic Channels & IT Strategy, GOOGLE.
- Lead Faculty – Machine Learning, Big Data & Analytics, Oliver Wyman.
- Lead Faculty – Machine Learning, Big Data & Analytics, Digicel Group (Caribbean, Europe).
- Lead Faculty – Strategic Thinking Program for IBM Asia (2012 – 2014).
- Academic Director & Lead Faculty Global Strategy Program (IBM India).
- Academic Director & Lead Faculty Strategy & Leadership Program for WIPRO Group
- Academic Director & Lead Faculty for Custom Program on Management Development – Siam Cement Group, Thailand (2009 – 2015).
- Academic Director & Lead Faculty for Strategy Program BBVA Bank (Spain).
- Lead Faculty for IT Strategy & Financial Services, Minsheng Bank (China).
- Lead Faculty for Electronic Marketplaces & IT Strategy CMB Bank (China).
- Academic Director and Lead Faculty of Custom Program for ADP on IT Strategy.
- Academic Director and Lead Faculty for Custom Program on IT Strategy and Innovation – to Royal Bank of Scotland, Edinburgh, UK.
- Academic Director and Lead Faculty of Custom Program on IT Strategy and Innovation in Service Business for DPWN Group (Germany).
- Co-Academic Director of Open Enrollment Program: Business Process Outsourcing (2002- 2004).
- Taught several modules in Open Enrollment Programs on Electronic Commerce, IT
- Strategy, and Offshoring & Outsouricng.
- Taught sessions on Offshoring & Outsourcing in Wharton’s AMP and EDP programs (2005, 2002 & 2001).
- Taught a 3-day module on IT Strategy and Information Resources Management for the Siam Cement Group of Companies in Thailand (2006, 2005, 2004, 2003, 2002 & 2001).
- Lead Faculty in a 2-day program on Information Technology and Strategy – ICSEAD, Kitakyushu, Japan (2002, 2003).
- Siddarth Jayanty – Advisor (The Wharton School, UPenn).
- Ying Liu – Advisor (The Wharton School, UPenn).
- Annapurna Vallluri – Co-Advisor (The Wharton School, UPenn).
- Panos Markopolous – Committee Member (The Wharton School, UPenn).
- Xinxin Li – Committee Member (The Wharton School, UPenn).
- Gordon Gao – Committee Member (The Wharton School, UPenn).
- Serving on the Editorial Board of Journal of Management Information Systems
- Served as Reviewer for Decision Support Systems
- Served as Reviewer for Information Systems Research
- Served as Associate Editor for Management Science
- Served as Reviewer for Management Science
- Served as Reviewer for Journal of Management Information Systems
- Served as Reviewer for Sloan Management Review
- Served as Reviewer for Organizational Science
- Served as Adviser to Infocomm Development Authority of Singapore, 2004
- Served as Adviser to the Government of Mauritius on developing IT capabilities, 2003
- Invited Panel Chair at World Economic Forum, Davos, 2005
- Invited Panel Chair at World Economic Forum, Davos, 2006
- Advised policy making bodies in India on investing in IT Infrastructure, 2004 – 2007
- Advised Mercosur on developing Tech Infrastructure for eCommerce 2000
- Advised CEOs of several Fortune 1000 firms, including those in Asia 2004 – 2018
- Advised Policy Makers in Thailand on developing IT Infrastructure 2005 – 2018
- Advised CEOs of several Fortune Asia firms on Digital Transformation 2008 – 2018