The global workforce landscape is rapidly transforming due to AI, automation, geopolitical tensions, and rising employee expectations. Workers are increasingly concerned about job security, high living costs, and well-being. At the same time, companies face challenges in managing people efficiently, sourcing and retaining high-value talent, and addressing the widening skills gap.
Thana Siriwallop, Project Director at Sasin Management Consulting, spoke about the shifting dynamics of work at the exclusive seminar “The Change Code 2025: Unlocking Culture, Behavior & Rewards for the Future,” hosted by Sasin School of Management and Willis Towers Watson (WTW Thailand). The event brought together global HR advisory leaders, corporate executives, and thought leaders to explore the future of work.
Thana emphasized that successful change management requires a deep understanding of employee attitudes, beliefs, and behaviors—and that truly sustainable change must begin at the cultural and values level. According to research, only 41% of change programs succeed. The primary causes of failure include:
- Unsupported workplace attitudes (58%)
- Misaligned corporate cultures (49%)
- Underestimated complexity (35%)
- Resource shortages (33%)
- Lack of executive commitment (32%)
- Change Leaders – Initiators of transformation
- Early Followers – Quick adopters who trust leadership
- Late Followers – Initially hesitant but eventually accept change
- Resistors – Actively oppose change
- Awareness
- Consideration
- Conversion
- Loyalty
- Advocacy
- 79% of Gen Z and 66% of professionals in Thailand are open to working abroad
- Pull factors such as better compensation and career growth opportunities outweigh push factors like local job dissatisfaction